Privacy Policy

Thank you for your interest in this Privacy Policy! The following applies to the use of the website www.redlanterndogtraining.com (hereinafter "website").

We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular Michigan`s Personal Data Privacy Act (“SB1182”), and the General Data Protection Regulation (“GDPR”). 

We collect and process your personal data in order to offer you our website and services. This policy describes how and for what purpose your data is collected and used and what choices you have in connection with personal data.

The Data Controller 

The responsible party for the collection, processing and use of your personal data is:

Red Lantern Dog Training, LLC

Oakland County, Michigan, USA

Web: www.redlanterndogtraining.com 

E-Mail hannah@redlanterndogtraining.com

General Information on Data Processing

The legal bases of processing

All personal data that we obtain from you via the website will be processed for the purposes described in more detail below. This is done within the framework of SB1182 and the GDPR or with your consent. In particular, we process personal data only when processing is permitted and if:

  • you have given your consent,

  • the data is necessary for the fulfillment of a contract / pre-contractual measures,

  • the data is necessary for the fulfillment of a legal obligation or

  • the data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden. 

Your data subject rights

The following rights are available to you as a data subject:

  • the right to information,

  • the right to rectification,

  • the right to erasure,

  • the right to restriction of data processing,

  • the right to data portability,

  • the right to object to data processing,

  • the right to revoke any consent you have given, and

  • the right to lodge a complaint with the competent supervisory authority.

Please contact us at any time with questions and suggestions regarding data protection and/or to enforce your rights. 

Exercising your rights

If you wish to object to the collection, processing or use of your data by us in accordance with the above-mentioned data protection provisions either as a whole or for individual measures, or exercise any of the rights listed above, you can address your objection to the above-mentioned responsible office. Any communication from us in relation to your rights as detailed above will be provided free of charge. However, in case of requests that are manifestly unfounded or excessive, in particular because of their repetitive character, we may charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or refuse to act on the request.

Updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please contact us. 

Sharing of your data

Where we share data, we make sure to use the necessary and appropriate safeguards to ensure that the security of your personal data is maintained and guaranteed. In particular those include standard contractual clauses, binding corporate rules and data processing agreements. If you have any questions relating to our third-party providers, please refer to their relevant Privacy Policies or contact us for further details. 

Storage and retention of your data 

We process and store your personal data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

Security 

We have implemented technical and administrative security measures to protect your personal data against loss, destruction, manipulation, and unauthorized access. All our employees and service providers working for us are bound by the applicable data protection laws.

Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to a continuous improvement process and our privacy policy is constantly being revised. 

Nonetheless, please bear in mind that data transmission on the Internet can always be subject to security vulnerabilities. Full protection against access by third parties is not feasible. Upon becoming aware of a data breach, we will notify all affected individuals whose personal data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. 

Processing of Automatically Collected Data

a) Collection of access data and log files

We collect data on every access to our website. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified. The legal basis for the data processing is our legitimate interest in providing an appealing website.

Use of cookies

We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.

Hosting 

To provide our website, we use the services of GoDaddy, who process the below-mentioned data (access data and log files) and all data to be processed in connection with the operation of our website on our behalf. The legal basis for the data processing is our legitimate interest in providing our website.

Data processing when you submit it to us

When you contact us through our website or use our services, some data is collected and processed by us or on our behalf by our selected third-party providers.

Contacting us

If you contact us, we process the following data from you for the purpose of processing and handling your request: first name, last name, telephone number and e-mail address, and, if applicable, other information if you have provided it, and your message. The legal basis for the data processing is our obligation to fulfill the contract and/or to fulfill our pre-contractual obligations and/or our legitimate interest in processing your request.

Data management and customer support

For optimal customer support, we use first name, last name, e-mail address, and the data related to your contract with us. Your data may be stored on our website and or our customer relationship management system. This data processing is based on our legitimate interest in providing our customer service.

Contract processing

We process your company details, first name, last name, e-mail address, and the data related to your contract with us data to handle the contractual relationship between you and us. The legal basis for the data processing is the fulfillment of our contractual obligations and, in individual cases, the fulfillment of our legal obligations.

Transfer of personal data

We will not disclose or otherwise distribute your personal data to third parties unless this:

  • is necessary for the performance of our services, 

  • you have consented to the disclosure,

  • or the disclosure of data is permitted by relevant legal provisions. 

However, we are entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, as well as the implementation and fulfillment of reporting obligations.  

The service providers commissioned by us however will process your data exclusively in accordance with our instructions and we remain responsible for the protection of your data. Doing so we always make sure that service providers commissioned by us are carefully selected, follow strict contractual regulations, technical and organizational measures, and additional controls by us.

We may also disclose Personal Data to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfill our legitimate interests.

Advertising and Marketing

Insofar as you have also given us your consent to process your data for marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.

You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or contractual relationship with us.

Direct Marketing generally takes the form of e-mail but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing sent or made by us or on our behalf will include a means by which you may unsubscribe or opt out.  

Miscellaneous 

Withdrawing your consent 

You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all of the Purposes by submitting your request to us in writing. Should you withdraw your consent to the collection, use or disclosure of your Personal Data, it may impact our ability to proceed with your transactions, agreements, or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.

Social Media

We are present in social media to communicate with our clients, users, and interested parties registered there and to be able to inform them about our offers and services. We would like to point out that you use social media platforms on your own responsibility in particular the use of of interactive functions (e.g., commenting, sharing, rating). Where we obtain personal data from you through social media, the processing is based on our legitimate interests in effective information and communicating. 

Obligation to provide Personal Data

You are not obligated to provide personal data to us. However, data is necessary for the conclusion or fulfillment of the contract you have entered into with us. If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to perform an existing contract. 

Closing

Can we make changes to this Privacy Policy?

We reserve the right to update and amend all or parts of this Privacy Policy, at any time, to the fullest extent permitted under applicable law. The version published on the Site is the version actually in force.

As an individual whose personal information is processed as described in this Privacy Policy, you have a number of rights which are summarized above. Please note that exercising these rights is subject to certain requirements and conditions as set forth in applicable law.

Questions, suggestions, or comments

If you have any questions, suggestions, or comments on the subject of data protection, please do not hesitate to contact us. This Privacy Policy was last updated on Monday, November 7, 2022